At crickes, gambling is entertainment — not a way to make money or escape from life's pressures. We believe every member deserves a safe, controlled, and genuinely enjoyable experience on our platform. That is why responsible gaming is not an afterthought for us. It sits at the very heart of how we operate.
crickes was built for Pakistani cricket fans, sports enthusiasts, and casino players who want a premium, trustworthy platform. We understand that for the overwhelming majority of our members, betting is a fun leisure activity — like going to a restaurant or watching a PSL match at the stadium. But we also know that for a small number of people, gambling can become a problem.
That is why crickes invests heavily in responsible gaming infrastructure — not because regulations require it, but because we genuinely care about the wellbeing of every single member on our platform. From Karachi to Lahore, Islamabad to Faisalabad, every crickes member deserves to play in a safe environment.
Remember: Gambling should never be seen as a source of income or a way to recover financial losses. Always set a budget before you play and stick to it — no exceptions.
crickes operates under an international gaming licence. Our responsible gaming practices are aligned with the standards set by our licensing authority, ensuring members are protected at every level.
No one under the age of 21 is permitted to open a crickes account or place a bet. Every new member undergoes age and identity verification as a mandatory part of the registration process.
You are always in control. Set your own deposit limits, loss limits, wager limits, and session time limits directly from your account settings — any time you feel the need.
If you feel you need a break, crickes offers short-term cooling-off periods and permanent self-exclusion options. Once activated, self-exclusion cannot be reversed during the chosen period.
crickes takes the protection of minors with absolute seriousness. Every new account registration triggers a mandatory KYC (Know Your Customer) verification process. Members are required to submit a valid CNIC or passport to confirm they are at least 21 years old before any deposit or betting activity is permitted.
If at any point our compliance team discovers that an account holder is under 21, the account is immediately suspended, all funds are returned, and the case is escalated in accordance with our licensing obligations. No promotional bonuses or winnings are paid out to underage accounts.
We also encourage parents and guardians across Pakistan to use filtering software to prevent young people from accessing gambling websites. Tools like Gamban and similar parental control applications are effective at blocking access to betting and casino platforms across all devices in the household.
Zero Tolerance: Attempting to register a crickes account if you are under 21 years of age is a violation of our Terms & Conditions and may be reported to relevant authorities. We actively cross-reference identity documents to prevent underage access.
crickes provides a comprehensive suite of responsible gaming tools that any member can activate directly from their account dashboard — no forms to fill, no waiting period for most controls.
Set a maximum PKR amount you can deposit into your crickes account per day, per week, or per month. Once the limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are prepared to lose within a given timeframe. When your net losses hit the limit you have set, betting and gaming activity is automatically paused for the rest of the period. This is one of the most powerful tools available to manage your spend.
Cap the total stake amount you can place across all bets and casino games within a daily, weekly, or monthly window. Wager limits apply across all products on crickes — sports betting, live casino, and slots — giving you a single, unified control mechanism.
Set a maximum session duration. When you approach your limit, crickes will display a clear on-screen reminder showing how much time remains. Once the session limit expires, you are automatically logged out. This tool is especially useful for preventing extended, unplanned gambling sessions late at night.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is restricted from betting and deposits. You can still log in to view your account history and request withdrawal of any remaining balance.
For members who feel they need a longer or permanent break, crickes offers a formal self-exclusion programme. You can self-exclude for 6 months, 1 year, 5 years, or permanently. Self-exclusion is irrevocable during the chosen period and is enforced across all crickes products without exception.
Visit the crickes Login page and sign in with your registered email address and password. Ensure you are on the official crickes.pro domain.
Click on your profile icon in the top right corner and navigate to "Account Settings", then select the "Responsible Gaming" tab from the side menu.
Select the limit or restriction you want to apply — deposit limit, loss limit, wager limit, session timer, cooling-off period, or self-exclusion. Enter your preferred value and timeframe.
Review your selection and click "Confirm". Restrictions take effect immediately. You will receive a confirmation email to your registered address. To increase or remove a limit, a mandatory cooling-off period applies.
| Limit Type | Timeframes Available | Effect Time |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (decrease) |
| Loss Limit | Daily / Weekly / Monthly | Immediate (decrease) |
| Wager Limit | Daily / Weekly / Monthly | Immediate (decrease) |
| Session Time Limit | Per Session | Immediate |
| Cooling-Off Period | 24h / 7 days / 30 days | Immediate |
| Self-Exclusion | 6m / 1yr / 5yr / Permanent | Immediate & Irrevocable |
All responsible gaming tools on crickes are completely free to use and can be activated at any time without contacting customer support. Your privacy is fully protected — limit settings are visible only to you and our compliance team.
Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. Here are some common warning signs that gambling may be becoming a problem. If several of these apply to you or someone you know, please seek help.
Spending more money on gambling than you originally planned or can comfortably afford.
Chasing losses — placing more bets in an attempt to win back money you have already lost.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Borrowing money from family, friends, or financial institutions to fund gambling activity.
Hiding your gambling activity or the amount of money spent from people close to you.
Gambling to escape problems, relieve stress, or deal with feelings of depression or anxiety.
Neglecting work, family responsibilities, or personal health because of time spent gambling.
Spending significantly more time gambling than you originally intended on any given session.
Feeling that you need to bet larger and larger amounts to get the same feeling of excitement.
Making repeated unsuccessful efforts to control, reduce, or stop your gambling behaviour.
Relying on gambling winnings as a primary or significant source of your monthly income.
Experiencing relationship conflicts, arguments, or breakdowns related to gambling behaviour.
You Are Not Alone: Problem gambling is a recognised condition that affects people from all walks of life. Recognising the signs is the first and most important step toward getting help. crickes's support team is available 24/7 at [email protected] — reach out any time, with complete confidentiality.
The following questions are based on responsible gaming self-assessment frameworks used by internationally recognised gambling support organisations. Be honest with yourself — there are no right or wrong answers, only honest ones.
If you answer "Yes" to three or more of these questions, we strongly encourage you to contact our support team, activate your self-exclusion tools, or reach out to a professional counselling service. Acknowledging the issue is a sign of strength, not weakness.
This self-assessment is for personal reflection only and does not replace professional advice. If you are concerned about your gambling, speak with a qualified mental health or addiction counsellor.
Have you ever spent more money gambling than you had originally planned or set aside for the session?
Have you ever tried to win back money you lost by placing further bets — commonly known as "chasing your losses"?
Has gambling ever caused financial difficulties for you, such as struggling to pay household bills, rent, or loan repayments?
Have you ever felt the need to hide your gambling activity or the amounts you have spent from family members or friends?
Have you ever felt irritable, restless, or uncomfortable when you tried to reduce how much you gamble or stop altogether?
Has gambling affected your performance at work or your relationships with people who are important to you?
Have you ever borrowed money or sold possessions in order to fund gambling activity?
Do you find yourself thinking about gambling frequently throughout the day, even when you are not actively playing?
The vast majority of crickes members enjoy betting as a leisure activity without any issues. Here are the habits that our most responsible players follow to keep gambling enjoyable.
Before you place a single bet, decide exactly how much PKR you are comfortable losing. Treat it like the cost of an evening's entertainment — once it is gone, the session is over. Never bet money earmarked for essentials like rent, groceries, or school fees.
It is easy to lose track of time when you are engaged in a thrilling PSL match or a live casino session. Set a session time limit on crickes — or simply use a phone alarm — to ensure your gambling session has a definite end time before it begins.
Avoid placing bets when you are upset, stressed, tired, or have been drinking. Emotional betting leads to poor decision-making and higher losses. If you have had a bad day, that is the best time to close the app and come back tomorrow with a clear head.
Chasing losses is one of the most common paths from recreational gambling to problem gambling. Accept that losing is a natural part of betting — the odds always favour the house over time. Set your loss limit in advance and walk away when you hit it.
Gambling should be one of many leisure activities in your life — not the only one. Schedule regular breaks from the platform: days off, weekends away from betting, or simply a period of time each week where you engage in other hobbies and activities.
If you are ever worried about your gambling — or about someone else's — do not stay silent. Talk to a trusted friend, family member, or contact our support team at crickes. You can also reach out to our responsible gaming team any time for confidential guidance and support.
Cricket betting, PSL markets, live casino, and 500+ slots — all in PKR, all protected by our comprehensive responsible gaming framework. Set your limits, play within your means, and enjoy the game. Members must be 21 or above.